Norman antivirus solution is well known for two reasons: it’s one of the oldest on the market, and it comes with most computers’ default software. The program provides adequate virus, spyware, malware and rootkit detection, but misses out on Trojans and archived files. In addition, it really slows down the computer.
Norman Security Suite is very easy to use and install. A menu doesn’t have many configuration options, so there is not much to navigate there. The installation takes only a few minutes and doesn’t require to restart your computer. However, this software is impossible to uninstall completely.
Among the major features of Norman Antivirus are scheduled and on demand updates, quarantines, network management support and email protection. Neither P2P nor Web Mail scans are offered. Standard system updates are performed daily, which is a bit below the average frequency provided by other antivirus programs.
Norman offers decent customer service and technical support. There is FAQs section, knowledge base and webcasts. But if you need to contact them for additional assistance, it might be frustrating. There is no live help available, only phone and email support, but note that phone support is not free. It’s $20 per incident, which will be charged on your credit card.
Norman software used to be the best, and still lives on its name. Although it might seems outdated and lacking advancement in recent years, Norman Antivirus and Antispyware satisfies basic requirements and is certified by ICSA, VB100% and West Coast Labs.
In conclusion, Norman Security Suite provides fair internet security. It has remarkable virus scanning and detection abilities, but the overall effectiveness is not the best for the price. In addition, this software slows down the system considerably.